DELIVEY
We always aim to Deliver Your goods within the Delivery slot and date We have agreed with You, but We cannot accept liability if We Deliver the goods outside of this slot or don’t Deliver all or any of the goods in Your order.
Ownership of, and risk in, the goods will pass to You once We have Delivered Your order or any accepted substituted products. If the delivery address stated on Your order is not the address where You live We will not be liable for any damage or detriment to the goods caused by their onward delivery to You.
We can only Deliver to an address stored in Your address book in the Your Account section of Our Website. We can only make a Delivery to an address within Our delivery area.
If there is no one at the Delivery address. We’ll leave notification of Our visit and will return the goods to Our warehouse. We’ll then contact You to arrange re-Delivery at a convenient time. You may have to pay another Delivery charge for this.
SPECIAL OFFERS, EVOUCHERS & discouts
Vouchers can be added to Your Account by entering the code at checkout or in the Your Promotions/eVouchers section in Your Account. To apply an eVoucher to Your order You must select it in the promotions section at checkout. Use of an eVoucher may be subject to You providing proof of entitlement to use the eVoucher.
YOU CAN use ONLY on orders placed on specific day(s) or within a specified period;
only for use on orders within a specified timeslot;
only for use on orders of a specific value;
only for use on a first order by a new customer;
only valid on orders that must contain a specific product, or a combination of specific goods;
may specifically exclude certain goods.
cannot be used in conjunction with either specific eVoucher(s) or any other eVoucher(s) whatsoever.
All eVouchers have an expiry date. After the expiry date the eVoucher will be removed from Your Account.
All offers are subject to availability and while stocks last.
eVoucher value(s) may be adjusted if the total discount value is greater than the value of Your order.
Privacy and Cookies Policy
We collect informations about you
When you visit the our Website and register with us to buy our products on the HDS Website.
When you take part in our promotions customer surveys and questionnaires.
When you contact us via email text in writing,or call customer services.
your informations
you are required to give your contact information. We use the information given to us by you to provide the service you request from us. ALSO to
Administer and operate your account. So you can place your orders, manage your account, check order history, make any enquiry or contact us on our website. It helps us to process your orders and make personalise our services to you. Information we gather helps us to understand your shopping behaviour to develop and improve our products and service and improve the Website.
HDS belive it is very important to have regular comunication between company and our valuable customers. Your information and feed backs are important to understand your shopping behaviour. It helps us to create and manage promotions. To tell you about new products ,important changes to the Website and our services.
What informations we need
User name and password – if we collect a user name and password, this is so we can keep your information safe and so that we can have your information to hand each time you visit us.
Name, address and postcode – without this we won’t know where to send your order or to whom. We also use postcodes to quickly get your full address to save you typing it out, and in some cases to identify whether we deliver or offer services in your area.
Age / date of birth – we may need to collect your age or date of birth in order to be able to serve you. As to order from our website you have to be18 or over and holding a valid debit or credit card with your name on it.
Email address – we send a confirmation of your orders via email.
Telephone numbers – if there are any problems with your order or we need to check anything, we need to be able to contact you quickly.
Payment card number, expiry date, issue no and name of card holder – when you purchase a product or service we need these details so we can collect payment in the same way as when we take payment in a store via chip and pin.
Where you heard about us – we may ask you this to help make our marketing more efficient.
Correspondence – if you contact us we may keep a record of that correspondence.
hird party information – if you give us information about another person, (for example if someone else is taking delivery for you or is included in the purchase of a product) you confirm that you have identified HDS to them and told them what we will use their information for, as set out in this Privacy Policy and that they have given permission for us to be able to use their personal information in the manner described.
Personal information of you, or others you have told us about, will be used to ensure that the delivery is performed correctly, to get in touch with you (if required) and to get back to any communications from you. You (or others you have told us about) will not be sent marketing information unless you (or they) become a customer and provide us with any necessary consents.
You may also provide us with personal information if you contact customer services TO IDENTIFY YOURSELF.
Our main uses of your information are explained above which in general is to process your orders, as well as to help us understand your needs and provide you with a better service. Your account may be used to store information about your previous purchases, personal preferences and shopping lists.
We do not share any information you provided to us including, your profile or your demographic information with our trade partners and advertisers or any third party.
Secure payments services
INFORMATION FROM
Sagepay for shoppers
Delivery Policy
WE DELIVER ALL OUR ORDERS BY OURSELF. WE HAVE AN EXCELENT FLEET OF PURPOSE BUILD DELIVERY VANS WITH FRIDGE & FREEZER COMPARTANTS. OUR DRIVERS ARE WELL TRAINED
FREE NEXT DAY OR ON YOUR CHOSEN DAY DELIVERY.
PICK YOUR DELIVERY SLOT SUITS YOUR REQUIREMENTS.
DELIVERY SLOTS
MORNING 8:00 am – 2:00 pm
EVENING 3:00 pm – 10:00 pm
FOR THE FOLLOWING POST CODES
A MINIMUM ORDER OF £60.00 REQUIRED TO QUALIFY FOR FREE DELIVERY. BELOW THE MINIMUM ORDER A STANDARD DELIVERY CHARGES OF 6.99 APPLIES
Glasgow
G1 GLASGOW- Merchant CITY
G2 GLASGOW- Blythswood Hill
G3 GLASGOW- Anderston, Finnieston, Garnethill, Park, Woodlands (part), Yorkhill
G4 GLASGOW- Calton (part), Cowcaddens (part), Drygate, Kelvinbridge, Townhead, Woodlands
G5 GLASGOW- Gorbals
G11 GLASGOW Broomhill, Partick, Partickhill
G12 GLASGOW West End (part), Cleveden, Dowanhill, Hillhead, Hyndland, Kelvindale, Botanic Gardens, University of Glasgow
G13 GLASGOW Anniesland, Knightswood, Yoker
G14 GLASGOW Whiteinch, Scotstoun
G15 GLASGOW Drumchapel
G20 GLASGOW Maryhill, North Kelvinside, Ruchill
G21 GLASGOW Balornock, Barmulloch, Cowlairs, Royston, Springburn, Sighthill
G22 GLASGOW Milton, Possilpark
G23 GLASGOW Lambhill, Summerston
G31 GLASGOW Dennistoun, Haghill, Parkhead
G32 GLASGOW Carmyle, Tollcross, Mount Vernon, Lightburn, Sandyhills, Shettleston, Springboig
G33 GLASGOW Former E3 district: Carntyne, Craigend, Cranhill, Millerston, Provanmill, Queenslie, Riddrie, Robroyston, Ruchazie, Stepps, Wellhouse Glasgow City, North Lanarkshire
G34 GLASGOW Easterhouse, Provanhall, Rogerfield
G40 GLASGOW Bridgeton, Calton, Dalmarnock
G41 GLASGOW Pollokshields, Shawlands
G42 GLASGOW Battlefield, Govanhill, Mount Florida, Strathbungo (part), Toryglen
G43 GLASGOW Mansewood, Newlands, Pollokshaws
G44 GLASGOW Cathcart, Croftfoot, King’s Park, Muirend, Netherlee, East Renfrewshire
G45 GLASGOW Castlemilk
G46 GLASGOW Giffnock, Kennishead, Thornliebank, Deaconsbank, , East Renfrewshire
G51 GLASGOW Govan, Ibrox, Kinning Park
G52 GLASGOW Cardonald, Hillington, Penilee, Mosspark
G53 GLASGOW Darnley, Pollok, Crookston, Nitshill
G61 GLASGOW Bearsden East Dunbartonshire
G62 GLASGOW Milngavie East Dunbartonshire
G64 GLASGOW Bishopbriggs, Torrance East Dunbartonshire
G72 GLASGOW Blantyre, Cambuslang South Lanarkshire
G73 GLASGOW Rutherglen South Lanarkshire
G74 GLASGOW East Kilbride (north), Thorntonhall South Lanarkshire
G75 GLASGOW East Kilbride (south) South Lanarkshire
G76 GLASGOW Busby, Carmunnock, Clarkston, Eaglesham, Waterfoot East Renfrewshire / Glasgow City Council / South Lanarkshire
G77 GLASGOW Newton Mearns East Renfrewshire
G78 GLASGOW Barrhead, Neilston, Uplawmoor East Renfrewshire
PA1 PAISLEY Paisley (central, east and north east), Ralston Renfrewshire
PA2 PAISLEY Paisley (south) Renfrewshire
PA3 PAISLEY Paisley (north west), Linwood Renfrewshire
PA4 RENFREW Renfrew, Inchinnan Renfrewshire
PA5 JOHNSTONE Johnstone, Brookfield, Elderslie Renfrewshire
FOR THE FOLLOWING POST CODES
A MINIMUM ORDER OF £10.00 REQUIRED FOR NEXT DAY OR YOUR CHOSEN DAY DELIVERY.
BELOW MINIMUM ORDER A DELIVERY CHARGE OF £15 APPLIES
DELIVEY SLOT
MORNINIG 8:00 am – 2:00 pm
EVENING 3:00pm – 10:00 pm
G62 GLASGOW Milngavie East Dunbartonshire
KA1 1 Kilmarnock KILMARNOCK East Ayrshire
KA1 2 Kilmarnock Bonnyton, Grange East Ayrshire
KA1 3 Kilmarnock Bellfield East Ayrshire
ML1 MOTHERWELL Motherwell, Carfin, Cleland, Hareshaw, Holytown, New Stevenston, Newarthill, Newhouse North Lanarkshire
ML2 WISHAW Wishaw, Bonkle, Bogside, Garrion Bridge, Morningside, Overtown, Waterloo, Newmains North Lanarkshire
ML3 HAMILTON Hamilton, Ferniegair, Limekilnburn, Quarter South Lanarkshire
ML4 BELLSHILL Bellshill, Orbiston, Mossend North Lanarkshire
ML5 COATBRIDGE Coatbridge, Annathill, Glenboig North Lanarkshire
ML6 AIRDRIE Airdrie, Calderbank, Caldercruix, Chapelhall, Forrestfield, Gartness, Glenmavis, Greengairs, Plains, Riggend, Stand, Wattston North Lanarkshire
FOR THE FOLLOWING POSTCODES
MINIUM ORDER OF £150.00 REQUIRED FOR NEXT DAY OR YOUR CHOSEN DAY DELIVERY.
BELOW MINIMUM ORDER A DELIVERY CHARGES OF £15 APPLIES
ML7 SHOTTS Shotts, Allanton, Eastfield, Harthill, Hartwood, Salsburgh North Lanarkshire
ML8 CARLUKE Carluke, Law South Lanarkshire
G60 GLASGOW Bowling, Old Kilpatrick West Dunbartonshire
G63 GLASGOW Balfron, Blanefield, Croftamie, Drymen, Dumgoyne, Fintry, Killearn, Stratblane
G65 GLASGOW Croy, Kilsyth North Lanarkshire
G66 GLASGOW Kirkintilloch, Lennoxtown, Lenzie, Milton of Campsie East Dunbartonshire
G67 GLASGOW Cumbernauld North Lanarkshire
G68 GLASGOW Cumbernauld, Dullatur North Lanarkshire
G69 GLASGOW Baillieston, Garrowhill, Gartcosh, Moodiesburn, Muirhead North Lanarkshire
G71 GLASGOW Bothwell, Uddingston South Lanarkshire, North Lanarkshire
G81 CLYDEBANK Dalmuir, Duntocher, Faifley, Hardgate West Dunbartonshire
G82 DUMBARTON Cardross, Milton West Dunbartonshire
G83 ALEXANDRIA, ARROCHAR Ardlui, Balloch, Bonhill, Gartocharn, Luss, Renton, Tarbet West Dunbartonshire, Argyll and Bute
G84 HELENSBURGH Clynder, Cove, Garelochhead, Kilcreggan, Rhu, Rosneath, Shandon Argyll and Bute
PA6 JOHNSTONE Johnstone, Houston Renfrewshire
PA7 BISHOPTON Bishopton Renfrewshire
PA8 ERSKINE Erskine Renfrewshire
PA9 JOHNSTONE Johnstone, Howwood Renfrewshire
PA10 JOHNSTONE Johnstone Renfrewshire
MINIMUM ORDER £150 ONECE A WEEK FREE DELIVERY .
BELOW MINIMUM ORDER A DELIVERY CHARGE OF £25 APPLIES
FK1 FALKIRK Falkirk, Avonbridge, California, Camelon, Limerigg, Shieldhill, Slamannan, Standburn Falkirk
FK2 FALKIRK Airth, Bainsford, Brightons, Carron, Carronshore, Dunmore, Laurieston, Maddiston, Polmont, Redding, Skinflats, Westquarter Falkirk
FK3 GRANGEMOUTH Grangemouth, Glensburgh Falkirk
FK4 BONNYBRIDGE Bonnybridge, Allandale, Banknock, Castlecary, Dennyloanhead, Greenhill, Haggs, High Bonnybridge, Longcroft Falkirk, North Lanarkshire
FK5 LARBERT Larbert, Stenhousemuir, Torwood Falkirk
FK6 DENNY Denny, Dunipace, Fankerton, Head of Muir, Stoneywood Falkirk
FK7 STIRLING Bannockburn, Cambusbarron, Cowie, Fallin, Plean, South Alloa, St. Ninians Stirling,